我司售后服务政策

<p class="MsoNormal"><span style="background-color: rgb(255, 255, 153);"><span style="color: rgb(255, 0, 0);"><strong><span style="font-family: 宋体; font-size: 9pt;"><font face="宋体">细胞污染问题：</font></span></strong></span></span><span style="mso-spacerun:'yes';font-family:宋体;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><font face="宋体">请在收到产品</font>48<font face="宋体">小时内，给我们提出真实的实验结果！</font></span><span style="mso-spacerun:'yes';font-family:宋体;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><o:p></o:p></span></p> <p class="MsoNormal"><span style="font-family: 宋体; font-size: 9pt;"><font face="宋体">细胞活性问题：请在收到产品</font>7<font face="宋体">天内给我们提出真实的实验结果，我们调查核实后予免费调换，不收取任何费用</font></span><span style="font-family: 宋体;">，</span><span style="font-family: 宋体; font-size: 9pt;"><font face="宋体">第三次重发必须要客户亲自上门取细胞，看过状态再拿走。没有第四次重发，第四次客户可以把细胞的相关实验交给我们做。</font></span><span style="mso-spacerun:'yes';font-family:宋体;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-spacerun:'yes';font-family:宋体;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><font face="宋体">需要客户提供细胞培养说明、细胞操作处理方法、细胞质量问题反馈表</font>;<font face="宋体">如果搞不清原因的，客户可以直接以</font><font face="Calibri">8</font><font face="宋体">折的优惠重新购买细胞。</font></span><span style="mso-spacerun:'yes';font-family:宋体;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-spacerun:'yes';font-family:宋体;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><font face="宋体">如用户收到细胞</font>8-30<font face="宋体">天之内，因处理不当造成细胞死亡或污染，我公司将以</font><font face="Calibri">6</font><font face="宋体">折优惠价重新提供一株原</font></span><span style="mso-spacerun:'yes';font-family:宋体;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><o:p></o:p></span></p> <p class="MsoNormal"><span style="mso-spacerun:'yes';font-family:宋体;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;">细胞活力状态用台盼蓝染色法鉴定细胞活力。</span><span style="mso-spacerun:'yes';font-family:宋体;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:'Times New Roman';font-size:9.0000pt;mso-font-kerning:1.0000pt;"><o:p></o:p></span></p>